Adele - Practice Manager

Adele has been with the clinic for over 26 years. As our Practice Manager, she thoroughly enjoys the opportunity of helping to make Higgins the best hospital it can be. Not only for our clients and patients, but the staff as well. She also enjoys updating all of our social media and our website.

She has a cat named Crispin, who adores her - and food.
Adele loves to read and spend time in her tiny flower garden. She also enjoys collecting odd vintage items and always has an art project or two in the works.


Laura - Office Manager

Laura was born and raised in Chicago and has worked at Higgins for over 20 years.
She loves spending time with her family and traveling. She dreams of someday moving to Florida and soaking up the sun year round.

Laura's calm dependability at our front desk is valued by everyone when the day gets hectic. We can always count on her to keep everything running as smooth as possible.


Tricia - Reception

Tricia was born and raised in New York where she always had lots of pets "follow her home". She moved to Florida when she was 20 years old and worked at many places before realizing her love of animals could be a job. She then started working for the SPCA where she "fostered" two puppies for life, named Scout and Atticus.

In 2014, Tricia moved to Chicago with her boyfriend Todd and their furbabies. She then started working at Higgins and has been here ever since. Recently, our staff convinced her to take home a cat named Criminal to be buddies with her cat, Anubis. They are now good pals!

Tricia's adept skill at keeping track of everything that is going on is amazing, we appreciate her so much!


Arielle - Reception

Arielle is a Chicago native and she really enjoys working with pets. She is always a joyful presence at our front desk and spoils all our patients with attention as soon as they come in.

She has her own big goofy Rottweiler named Ares that keeps her busy. Arielle also loves the Cubbies, puppies and tacos!

Arielle's joy and care for our patients, clients and staff is priceless and we love having her here so much.


Robyn - Reception

Robyn was born and raised in Chicago. She is a mom to 3 children, 3 furbabies and a turtle. She enjoys spending time by the lake and finds fishing relaxing.

She also loves watching the Chicago Cubs and Bears play and enjoys living in such a fantastic city.

Robyn is very empathetic and excels at listening and helping all of our clients and staff members. She has a lovely disposition and always has a smile for everyone!


Jackie - Veterinary Technician

Jackie is a born and raised Chicagoan. Ever since she was young, she's always had a passion for animals and knew that she would someday work in this field. As a youngster, she was deprived of having a pet. So she thought to herself..."If I can't have a dog, when I grow up I'm gonna have 'em all!"

Jackie began volunteering at Chicago Animal Care and Control, and fostered with PAWS. She has gone from working as a Guest Engagement Leader at Lincoln Park Zoo, to working at dog boarding and daycare and then working hard at Fox College to become a Veterinary Technician.

She has a pug sidekick named Peppa Pug, and they love hiking and going on all sorts of adventures together.

Jackie loves our patients dearly and is so gentle and empathetic with each one. She also keeps the staff amazed and amused with her artistic talent and wonderful pictures around the hospital!


Jessica - Veterinary Technician

Jessica is a Chicago native and started studying veterinary medicine at SIUC in 2015. She has worked as a receptionist and a technician at various hospitals for the last few years.

She is a feline fanatic - who also loves dogs! She has 3 cats, Mama Jay, Loco Mocco and Ghost. In the future she looks forward to owning her own animal hospital, just like Dr. Roberts.

Jessica's happy positivity makes her a joy to have at our hospital. She keeps everyone's sprits up (including worried patients) with her bright good nature.


Joshua - Veterinary Assistant/Kennel Attendant

Joshua is 24 and was born and raised in Chicago. He is currently going to school to pursue what he loves to do, which is working with animals.

He loves to read and listen to music in his spare time. He is a big Cubs fan and also loves to walk by the lake and take in the sights downtown.

Josh has a big heart and works hard to make sure our patients and clients are well taken care of. He goes out of his way to help and he is so appreciated!


Enrique - Veterinary Assistant/Kennel Attendant

Enrique has been living in Chicago for 29 years and has been with Higgins Animal Clinic for the entire time. Enrique loves living in Chicago and enjoys helping care for our patients and has had pets his whole life.

We depend on and value his vast knowledge and amazing expertise after all these years.


Melissa - Veterinary Assistant

Melissa has worked in many modes of the veterinary field including shelter medicine, emergency and day wellness clinics. She shares her life with Beulah, a 10 year old bearded collie, Sumo, an enormous orange tabby and Cyrus, a Bengal cat that together create a constant ball of fur and energy.

"I hope over the years I have been able to give care, comfort and compassion to each animal when they crossed my path and needed it most. It's great to be part of the Higgins staff that focuses so much on kindness to their clients and pets."

She spends her spare time watching foreign films of all genres, caring for her own furry mob, writing and studying Buddhism.

Melissa profoundly loves every pet that comes through our doors. We count on the attentive care she gives patients and clients more than we can say.


Antonia - Veterinary Assistant

Antonia moved from Guerrero, Mexico to Chicago when she was 16. She has been at Higgins for over 19 years and also works at PAWS Animal Shelter. She love to learn and finds working with animals very gratifying.

She has a little boy named Liam and a very spoiled dog named Mia. She loves playing basketball, going to the gym and spending time with her family.

Antonia's is extremely good at what she does and we consider ourselves lucky to have her at our hospital!


Heidi - Veterinary Assistant

Heidi was born in San Fernando California, but was raised in Chicago. Her 3 little best friends are are Max (Chihuahua), Spot (Jack Russell) and Shadow (Lab) that she adores with all her heart.

She is currently in school for business management and hopes to one day supervise an animal hospital and looks forward to the challenge.

Heidi is a priceless addition to our team. It's hard to imagine hospital life without her unwavering patient care and energetic personality!


John - Veterinary Assistant

John is our newest assistant, he was born in Chicago and has been working with animals since 2011. He decided to become more involved in a veterinary hospital setting in early 2019 where he quickly discovered his passion.

John has been a veterinary assistant since early 2020. Prior to that, he managed a canine daycare and boarding facility in Ravenswood for 3 years. He's also worked as a volunteer with Tree House Humane Society and as a volunteer driver for Rescue Me Clifford shelter.

He lives with his girlfriend Samantha and their crazy cat, Jasper. He also has 20+ year old cat named Tiger. His recently passed golden retriever, Donnie, is the reason he'll always love doing whatever he can to help animals of every kind.

We are very proud to have John on our team, his conscientious care and attention to detail is impressive. We look forward to the future with him on board!


Felipe - Groomer

Felipe has been with Higgins for over 20 years and does a fantastic job as our groomer, making every pet look their absolute best in a caring atmosphere.

He is available for grooming at Higgins most days of the week and Saturdays. You will be amazed at what your pet looks like after a day at Spa Higgins!