Meet the Team

  • Adele
    Adele
    Practice Manager

    Adele has been with the clinic for over 27 years and is dedicated to helping animals live happy and healthy lives.  

    She is usually 'behind-the-scenes' making sure the hospital runs smoothly and efficiently.  She also updates Higgins' social media and website, keeping it informative and enjoyable.

    Adele loves to read and spending time with her large, adorable cat, Crispin. She usually has an art project or two in the works, enjoys tending terrariums and collecting unusual vintage items for her home. 

  • arielle
    Arielle
    Lead Receptionist

    Arielle is a Chicago native and she really enjoys working with pets. She is always a joyful presence at our front desk and spoils all our patients with attention as soon as they come in.

    She has her own big goofy Rottweiler named Ares that keeps her busy. Arielle also loves the Cubbies, puppies and tacos!

    Arielle's joy and care for our patients, clients and the whole staff is unsurpassed.  We enjoy having her lead our front desk as much as our patients do!

  • tricia
    Tricia
    Reception

    Tricia was born and raised in New York where she always had lots of pets 'follow her home'. She moved to Florida when she was 20 years old and worked at many places before realizing her love of animals could be a job. She then started working for the SPCA where she 'fostered' two puppies for life, named Scout and Atticus.

    In 2014, Tricia moved to Chicago with her boyfriend Todd and their furbabies. She then started working at Higgins and has been here ever since. Recently, our staff convinced her to take home a cat named Criminal to be buddies with her cat, Anubis. They are now good pals!

    Tricia's adept skill at keeping track of everything that is going on is amazing, we appreciate her so much!

  • jackie
    Jackie
    Veterinary Technician

    Jackie is a born and raised Chicagoan. Ever since she was young, she's always had a passion for animals and knew that she would someday work in this field. As a youngster, she was deprived of having a pet. So she thought to herself...'If I can't have a dog, when I grow up I'm gonna have 'em all!'

    Jackie began volunteering at Chicago Animal Care and Control, and fostered with PAWS. She has gone from working as a Guest Engagement Leader at Lincoln Park Zoo, to working at dog boarding and daycare and then working hard at Fox College to become a Veterinary Technician.

    She has a pug sidekick named Peppa Pug, and they love hiking and going on all sorts of adventures together.

    Jackie loves our patients dearly and is so gentle and empathetic with each one. She also keeps the staff amazed and amused with her artistic talent and wonderful pictures around the hospital!

  • jessica
    Jessica
    Veterinary Technician

    Jessica is a Chicago native and started studying veterinary medicine at SIUC in 2015. She has worked as a receptionist and a technician at various hospitals for the last few years.

    She is a feline fanatic - who also loves dogs! She has 3 cats, Mama Jay, Loco Mocco and Ghost. In the future she looks forward to owning her own animal hospital, just like Dr. Roberts.

    Jessica's happy positivity makes her a joy to have at our hospital. She keeps everyone's sprits up (including worried patients) with her bright good nature.

  • josh
    Josh
    Veterinary Assistant/Kennel Attendant

    Josh was born and raised in Chicago. He is currently going to school to pursue what he loves to do, which is working with animals.

    He is a big Cubs fan and also loves to walk by the lake and take in the sights downtown.

    Josh has a big heart, loves to learn and works hard to make sure our patients and clients are well taken care of. He goes out of his way to help everyone everyday and we value having such a fantastic person on our team!

  • enrique
    Enrique
    Veterinary Assistant/Kennel Attendant

    Enrique has been living in Chicago for over 30 years and started working at Higgins Animal Clinic as soon as he arrived. He finds taking care of pets to be an amazing and  rewarding career and couldn't imagine doing anything else. 

    He also enjoys the varied culture and music festivals Chicago has to offer and loves going out to experience them with his wife and daughter. 

    We all depend on Enrique's surgical expertise and phlebotomy skills and consider ourselves lucky to have him as a long term member of the team

  • melissa
    Melissa
    Veterinary Assistant

    Melissa has worked in many modes of the veterinary field including shelter medicine, emergency and day wellness clinics. She shares her life with Beulah, a 10 year old bearded collie, Sumo, an enormous orange tabby and Cyrus, a Bengal cat that together create a constant ball of fur and energy.'

    I hope over the years I have been able to give care, comfort and compassion to each animal when they crossed my path and needed it most. It's great to be part of the Higgins staff that focuses so much on kindness to their clients and pets.'

    She spends her spare time watching foreign films of all genres, caring for her own furry mob, writing and studying Buddhism.

    Melissa profoundly loves every pet that comes through our doors. We count on the attentive care she gives patients and clients more than we can say.

  • antonia
    Antonia
    Veterinary Assistant

    Antonia moved from Guerrero, Mexico to Chicago when she was 16. She has been at Higgins for over 19 years and also works at PAWS Animal Shelter. She love to learn and finds working with animals very gratifying.

    She has a little boy named Liam and a very spoiled dog named Mia. She loves playing basketball, going to the gym and spending time with her family.

    Antonia's is extremely good at what she does and we consider ourselves lucky to have her at our hospital!

  • heidi
    Heidi
    Veterinary Assistant

    Heidi was born in San Fernando California, but was raised in Chicago. Her 3 little best friends are are Max (Chihuahua), Spot (Jack Russell) and Shadow (Lab) that she adores with all her heart.

    She is currently in school for business management and hopes to one day supervise an animal hospital and looks forward to the challenge.

    Heidi is a priceless addition to our team. It's hard to imagine hospital life without her unwavering patient care and energetic personality!


  • john
    John
    Veterinary Assistant

    John is our newest assistant, he was born in Chicago and has been working with animals since 2011. He decided to become more involved in a veterinary hospital setting in early 2019 where he quickly discovered his passion.

    John has been a veterinary assistant since early 2020. Prior to that, he managed a canine daycare and boarding facility in Ravenswood for 3 years. He's also worked as a volunteer with Tree House Humane Society and as a volunteer driver for Rescue Me Clifford shelter.

    He lives with his girlfriend Samantha and their crazy cat, Jasper. He also has 20+ year old cat named Tiger. His recently passed golden retriever, Donnie, is the reason he'll always love doing whatever he can to help animals of every kind.

    We are very proud to have John on our team, his conscientious care and attention to detail is impressive. We look forward to the future with him on board!

  • felipe
    Felipe
    Groomer

    Felipe has been with Higgins for over 20 years and was a technician for many years before become our pet stylist.  He does a stellar job as our groomer and makes every pet look and feel their best.

    We know you will be amazed at how your pet quickly takes to Felipe and at the results of a spa day at Chez Higgins!

  • Jessie
    Jessie
    Veterinary Technician

    Jessie was born and raised in the suburbs of Chicago then moved to Colorado in 2014, where she studied Veterinary Medicine at the Colorado Academy of Veterinary Technology. She has worked at a couple of  hospitals in Colorado as a kennel attendant, veterinary technician assistant, receptionist and veterinary technician. 

    Jessie moved back to Illinois in 2020 and is ecstatic to be continuing her career as a Veterinary Technician! Jessie learned so much since 2015 when she began her career in the veterinary field and looks forward to learning more and growing as a Veterinary Technician!

    'I get to wake up everyday and do what I absolutely love doing, which is helping pets and clients. Working in the veterinary field doesn't feel like any other job or just another day at work for me; it's my passion, my lifestyle, it's who I am. And I couldn't be happier to be a part of the Higgins Family!' 

    She has two crazy pitbulls and a cat that thinks he's a pitbull. When Jessie isn't at Higgins Animal Clinic; She's hanging out with her entire Fam Bam Crew, reading, going on adventures or watching Netflix.

  • lulu
    Lucretia
    Veterinary Receptionist

    Lucretia grew up in a tiny town on the central coast of California and moved to Chicago in 2019 to attend Columbia College for creative writing. Lulu has been involved in the veterinary customer service field for over six years, working both in-clinic and through telemedicine. After starting a role in client care at the San Francisco SPCA in 2016, Lulu discovered the joy and value of animal welfare--advocating for their rights and supporting those who care for them. 

    Lulu shares her apartment with her eccentrically sweet cat Sid and enjoys writing poetry, discovering new music, and cycling (even in the winter!). 

Locations

Find one of our three locations on the map

Office Hours

Our Regular Schedule

Higgins Animal Clinic

Monday

8:00 am - 8:00 pm

Tuesday

8:00 am - 8:00 pm

Wednesday

9:00 am - 7:00 pm

Thursday

8:00 am - 8:00 pm

Friday

9:00 am - 7:00 pm

Saturday

8:00 am - 2:00 pm

Sunday

Closed

Wheeling Animal Hospital

Monday

8:00 am - 8:00 pm

Tuesday

8:00 am - 8:00 pm

Wednesday

8:00 am - 8:00 pm

Thursday

8:00 am - 8:00 pm

Friday

8:00 am - 7:00 pm

Saturday

8:00 am - 2:00 pm

Sunday

Closed

Arlinton-Golf Animal Hospital

Monday

8:00 am - 8:00 pm

Tuesday

8:00 am - 8:00 pm

Wednesday

8:00 am - 7:00 pm

Thursday

8:00 am - 8:00 pm

Friday

8:00 am - 7:00 pm

Saturday

8:00 am - 2:00 pm

Sunday

Closed

Higgins Animal Clinic

Monday
8:00 am - 8:00 pm
Tuesday
8:00 am - 8:00 pm
Wednesday
9:00 am - 7:00 pm
Thursday
8:00 am - 8:00 pm
Friday
9:00 am - 7:00 pm
Saturday
8:00 am - 2:00 pm
Sunday
Closed

Wheeling Animal Hospital

Monday
8:00 am - 8:00 pm
Tuesday
8:00 am - 8:00 pm
Wednesday
8:00 am - 8:00 pm
Thursday
8:00 am - 8:00 pm
Friday
8:00 am - 7:00 pm
Saturday
8:00 am - 2:00 pm
Sunday
Closed

Arlinton-Golf Animal Hospital

Monday
8:00 am - 8:00 pm
Tuesday
8:00 am - 8:00 pm
Wednesday
8:00 am - 7:00 pm
Thursday
8:00 am - 8:00 pm
Friday
8:00 am - 7:00 pm
Saturday
8:00 am - 2:00 pm
Sunday
Closed